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10 Questions to Ask Before Enrolling in a Forklift Training Course

February 19, 2025

10 Questions to Ask Before Enrolling in a Forklift Training Course

10 Questions to Ask Before Enrolling in a Forklift Training Course

Choosing the right forklift training provider is an important step towards becoming a skilled and licensed operator. With so many training providers in Victoria, it’s essential to make an informed decision to ensure you’re getting the best value and education. Asking the right questions before enrolling can save you time, money, and frustration. Here’s a helpful checklist to guide you.

  1. Is the Course Nationally Recognised?

One of the first things to confirm is whether the course is nationally recognised. In Australia, forklift operators need to complete a training program that meets the standards of the Australian Qualifications Framework (AQF). Look for a Registered Training Organisation (RTO) that issues a High Risk Work Licence upon completion.

  1. What Does the Course Cover?

Not all training courses are the same. Ask for a detailed breakdown of the curriculum to ensure it includes both theoretical and practical components. The course should cover topics like workplace safety, load handling, forklift operation basics, and hazard identification.

  1. Who Are the Trainers?

Experienced and qualified trainers make a big difference. Find out about the trainers’ backgrounds and certifications. Are they seasoned professionals with real-world experience? A knowledgeable trainer can provide practical insights that go beyond the textbook.

  1. What Types of Counterbalance Forklifts Will I Learn to Operate?

Make sure the course offers training on that model, as it is the most common type of forklift used in the workplace. Action Forklift Training have Toyota Counterbalance forklifts, which are widely renowned as the highest rated in the industry.

  1. What Are the Class Sizes?

Class size can impact the quality of your training experience. Smaller class sizes often mean more one-on-one time with the instructor, allowing you to ask questions and receive personalised feedback. Maximum class sizes are 6 students, and up to 2 trainers at a time.

  1. How Long Does the Course Take?

Forklift training courses take 2 days, from Monday to Friday, starting at 7:30am.

Weekend courses are available in Williamstown North as well.

  1. Is the Location Convenient?

Training centres are located across Melbourne, in Campbellfield, Williamstown North, Clayton & Dandenong.

  1. What Are the Costs?

Cost is always an important factor. Compare fees among providers and ask for a breakdown of what’s included. Be wary of courses that seem unusually cheap, as they may compromise on quality, and usually have larger class sizes. Our courses include a free refresher practice session, within 6 months of your original course date, to help you become more job ready & productive on the forklift.

  1. Does the Provider Offer Post-Training Support?

A good training provider doesn’t just stop at handing you a certificate. Ask if they offer post-training support, such as assistance with licensing applications or access to refresher courses. Some providers even help with job placements, which can be a big plus if you’re just starting your career.

  1. What Are Past Trainees Saying?

Reviews and testimonials from past trainees can give you valuable insights into the quality of the course. Check the provider’s website, social media pages, or Google reviews. Look for feedback about the trainers, course content, and overall experience.

Final Thoughts

Enrolling in a forklift training course is an investment in your future, so it’s worth taking the time to do your homework. By asking these 10 questions, you’ll be able to choose a training provider that meets your needs and sets you up for success.

Ready to start your forklift training journey? Contact us today to learn more about our nationally recognised courses and how we can help you take the first step towards becoming a skilled operator.

 

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